Job Description:

OptionWide is a multi-state direct lender that leverages technology through the deployment of digital assets and proprietary systems to help streamline the loan lifecycle while focusing on providing a better over consumer experience. Our licensed mortgage bankers enjoy the benefit of having exclusive consumer initiated Non-QM inbound calls and forms.

Come be a part of a growing company that understands our evolving marketplace. We are rapidly expanding our Non-QM sales force and we need professionals who want to also exponentially grow with this emerging product offering. With over 100 years of experience in the mortgage industry, exclusive leads, and a high-octane management team, OptionWide is looking to hire Multi-State NMLS Licensed Mortgage Loan Officers to take our exclusive inbound calls and forms. No more hang-ups. No more angry borrowers. Simply exclusive. We want licensed mortgage bankers with call center experience. Non-QM experience is a plus but not required.

We offer full medical benefits after 60 days of employment.

Experience Level:

• 2 Years minimum Origination
• 2 Year minimum Call-Center experience

Responsibilities:

• Take Full 1003 Loan Application
• Collect proper documentation and qualify borrowers based on their financial goals.
• Properly analyze credit reports
• Guide borrowers and be able to explain loan benefits accurately
• Communicate effectively and professionally in an office environment.
• Inbound/Outbound calls from multiple lead sources

Qualifications:

• Ability to multitask and organize files within a CRM.
• Be able to generate pipeline as well call reports from LOS
• Minimum 2 years’ experience in the residential lending industry.
• Strong analytical and mathematical skills
• Non-QM and Hard Money Loan experience preferred
• Self-Motivated

Job Description:

Acts in a liaison capacity for mortgage originators and customers providing follow-up and resolution to questions and concerns. Provide general sales, marketing and operational support for assigned mortgage originator. Adhere to the requirements of federal registration under the SAFE Act.

Primary Responsibilities:

• Assist Loan Officer in developing and managing a referral source, prospect and customer base.
• Assist Loan Officer in developing and implementing marketing/sales support programs to develop new business.
• Interact with customers to complete the application process, ensure all necessary supporting loan documentation is obtained and accurate.
• Provide follow-up on loan conditions as required by commitment letter.
• Interact with Production department personnel (processors, underwriters, closers) to ensure loan application file is complete, loan documentation is satisfactory, conditions are met and loan can close within required time frames.
• Serve as communication liaison between customer, OptionWide and loan officer. Initiating and answering calls to/from customers as required in a prompt, courteous and professional manner.
• Maintain and organize current and required loan documents for all loan programs as needed.
• Take loan applications as necessary and input loan data into processing system via laptop.
• Assist Loan Officer in providing required reporting as needed.
• Adhere to applicable compliance/operational risk controls in accordance with Company or regulatory standards and policies.
• Promote an environment that supports diversity and reflects the OptionWide brand.
• Maintain OptionWide internal control standards, including timely implementation of internal and external audit points together with any issues raised by external regulators as applicable.
• Responsible for meeting and maintaining registration requirements under the Federal SAFE Act.
• Complete other related duties as assigned.

Scope of Responsibilities:

Incumbent works under general supervision.

In many cases, incumbent will be the point of contact for customer to complete application process and for follow-up for outstanding items needed to provide a complete loan application for processing.

Responsibility to establish and maintain federal registration requirements outlined in the SAFE Act.

OptionWide Financial Corporation is a technology-driven mortgage lender specializing in Non-QM Loan Services. We are seeking Jr. Loan Processors to join our growing company. We offer flexible work schedules, a modern workplace environment, and management with extensive experience in helping our employees grow individually as well as financially in their chosen career paths.

Job Description:

This is an ideal position if you are:

• Organized and capable of Multi-Tasking
• Detail Oriented and Technically Savy
• Able to Communicate both Verbally and in Writing.
• Goal Oriented and Objective
• Capable of performing simple Financial Calculations
• Possess High Interpersonal and Critical Thinking skills
• Self-Motivating

Responsibilities:

• Communicate with Account Executive, Broker, Underwriter, Funder, Doc Drawer as required to ensure all parties are aware of loan status and any outstanding requirements ensuring quality customer service experience and adherence to established guidelines.
• Responsible for customer contact over the phone and scheduling or collecting essential loan documents.
• Track all requested documents via LOS (Loan Origination System).
• Review documentation for completeness and identify any discrepancies.
• Work closely with the Sales and Processors to achieve a high level of efficiency and customer service.
• Review bank statements and calculate deposits as well as calculate various other types of income.
• Answer various types of questions from customers with the ability to direct the customer to the appropriate resource for resolution.

Relevant Skills:

CUSTOMER SERVICE SKILLS: Using excellent customer service skills which includes maintaining a good attitude, taking ownership of meeting customer needs, going the “extra mile” for customers, demonstrating a commitment to sharpening skills through education and training, using positive communication, and looking for opportunities to respect customers’ time and schedules.

COMPUTER SKILLS: Proficient in Microsoft Office (i.e. Word, Excel, Outlook, PowerPoint). Prior experience on the LOS system or another mortgage CRM Software.

MATHEMATICAL SKILLS: Ability to add, subtract, multiply, and divide into all units of measure, using whole numbers, common fractions, and decimals. Ability to compute rate, ratio, and percent.

LANGUAGE SKILLS: Ability to read and comprehend simple instructions, short correspondence, and memos. Ability to write simple correspondence. Ability to effectively present information in one-on-one and small group situations to customers, clients, and other employees of the organization.

REASONING ABILITY: Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists. Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form.

Job Type: Full-time

Job Description:

Responsibilities:

• Provide customer desktop support in a remote or onsite, Windows 10, Office 365 environment.
• Maintain help desk ticketing system and reporting metrics.
• Manage company hardware inventory.
• Assist with Information Technology related Custom Web-based Application.
• Provides outstanding customer service and responsiveness to all end-users across all locations. Interprets, analyzes, diagnoses, documents, and resolves Level 1 and 2 IT issues related to internally supported hardware and software within the first call. Diagnoses and solves immediate complex questions and problems related to application software, operating systems. Provides technical assistance and training; recommends remedial actions.
• May be required to work outside of typical business hours.
• Manage TeamViewer remote management, patching, Windows updates, device updates.
• Follows-up on open tickets, unresolved tickets, scheduled hardware and software upgrades, systems level problems, tickets that are escalated to other departments, and non-urgent after-hours messages to ensure progress and completion of requests.

Qualifications:

• Experience troubleshooting hardware, network, and device connectivity.
• Organized, self-driven, and capable of working and thriving in a fast-paced environment.
• College degree with an emphasis in Information Technology.
• Minimum six (3) years of experience in Applications or IT Technical Support.
• Must have previous experience supporting enterprise applications.
• Must have knowledge of LAN, WAN, VOIP Communication.

Nice to Have:

• Experience with web-based CRM application

Job Type: Full-time

Benefits:

• Health insurance
• Dental insurance
• Vision insurance
• Flexible spending account
• Paid time off
• Employee discount

Work Locations:

• Multiple Locations

OptionWide, is a "real" technology-driven service-oriented wholesale leader that offers a full spectrum of mortgage loan products but specializes in the Non-QM market. OptionWide is committed to helping mortgage professionals increase market share through innovation and providing a full spectrum of lending products with a focus on non-qualified mortgages (Non-QM). Technology isn’t just a sales pitch. It is what sets us apart. Our proprietary software is design specifically to support non-qualified mortgages to scale. Be a part of a growing company that understands our evolving marketplace. We are set to open a new office in the Greater Los Angeles area in addition to our Orange County corporate headquarters. We are rapidly expanding our Non-QM sales force and we need professionals seeking greater opportunities in our industry!

Job Description:

Experience Level:

• 2 Years minimum Origination experience with an existing broker client base.

Responsibilities:

• Cold calling potential clients 30–50 calls per day.
• Tracking contacts in the company’s BRM (Broker Management Tool)
• Build relationships with current and new mortgage brokers.
• Maintains sales contact, pipeline, and other pertinent sales activity reports.
• Trains brokers on WyseFamily of Products and policies & procedures to ensure all loan files are complete and within guidelines.
• Adds value by working directly with brokers and loan officers on marketing programs.
• Stay abreast of underwriting guidelines and program changes.
• Use CHLOE to Pre-Underwriting/Pre-Qualifying loan files.
• Provide ongoing service and support to brokers Qualifications.
• Communicate effectively and professionally in an office environment.

Qualifications:

• Ability to multi-task and organize brokers within a CRM.
• Ability to multi-task provide.
• Be able to set and manage expectations.
• Minimum of 1 years’ experience in the residential lending industry.
• Strong analytical and mathematical skills.
• Non-QM and Hard Money Loan experience preferred.
• Self-Motivated

Job Type: Full-time

Salary: $75,000.00 - $250,000.00 per year

Job Description:

The Loan Scenario/Pricing Analyst (WyseGuy) is responsible for reviewing and responding to mortgage scenario questions. WyseGuys are the subject matter experts for OptionWides's products, processes, and interpretation of investor guidelines.

Responsibilities:

• Responsible for being the subject matter expert in terms of internal guidelines, seller guides, and pricing.
• Responsible for fielding complex loan scenarios and providing lending solutions.
• Responsible for handling email/phone inquiries from our approved mortgage brokers within a predetermined service level agreed on timeframe.
• Determine when to elevate customer requests to Senior Underwriter, Underwriting Manager, or investor.
• Works in collaboration with Underwriting, Secondary, Compliance, Operations, Sales, Marketing, Training and Mortgage Technology to assist in activating new Investor products and implements modifications to existing products.
• Overtime may be required due to loan volume.
• Other duties as assigned.

Qualifications:

• 3+ years of mortgage product experience; prior Non-Agency underwriting, or processing experience is preferred.
• Strong knowledge of product guidelines - particularly Non-Agency.
• Ability to communicate effectively, both verbally and in writing with internal and external partners.
• Ability to work well with others in a fast-paced environment, while maintaining the highest level of customer service, professional composure, and integrity.
• Ability to organize, prioritize workload, meet deadlines and handle detailed assignments.
• Strong customer service skills.

Job Type: Full-time

Pay: $75,000.00 - $100,000.00 per year

JOB DESCRIPTION:

PRIMARY PURPOSE OF JOB AND CONTRIBUTION TO ORGANIZATION:

The Business Analyst - Mortgage position is responsible for defining the requirements for deliverables to support technology projects of all sizes. Projects involve working on a system migration & implementation and AUS development. The position is expected to work with technology staff and product team, and manage emails, phone calls and in-person meetings to follow up and assist with the delivery of work to move the effort of the project forward.

ESSENTIAL TASKS AND RESPONSIBILITIES:

The following job functions are not all-inclusive. The associate will be required to perform other job-related tasks/responsibilities requested by the manager. Job duties may change as required by needs of company. Must complete all required industry and compliance training as required by OptionWide Financial Corporation.

• Business analysis and requirements gathering for technology projects of varying size and scope.
• Schedule and coordinate meetings to communicate direction and assignments of work to be completed.
• Gather day-to-day functional details to assist with decision making.
• Develop plans from collaborative discussions with team members for completing phases and major activities of the project.
• Communicate progress, issues, and risks to the senior leadership regularly as part of status discussions.
• Manage the review, discussion, and agreement for business requirements documentation for a loan origination software (LOS) application.
• Follow-up with vendors and internal associates to manage project deliverables.
• Define testing scenarios and write test cases, as applicable.
• Other duties as assigned.

QUALIFICATIONS:

• High school diploma or equivalent required; College degree desired
• 3+ years applied experience as a business analyst engaged in complex, process improvement and technology projects
• Mortgage operations experience required
• Knowledge working on BytePro (LOS) a plus
• Process improvement experience a plus
• Excellent written, verbal, and interpersonal communication skills essential
• Sound analytical and decision-making capabilities along with good follow up skills
• An understanding of testing as it occurs in a software development project
• Proficiency with MS Word, MS Excel or other visual mapping software is necessary
• Strong attention to detail with ability to manage multiple priorities and possess exceptional organizational skills
• Proven aptitude to work collaboratively with multiple team members

CORE COMPETENCIES:

• Quality Work
• Relationship Building
• Writing Skills
• Analytical Thinking
• Dependability
• Time Management